Handpicked by local experts

Hotelisimo was created by experienced concierges, who have worked in some of the best 5-star hotels in the world. Our vision is to provide a platform where hotels can reach out to their clients. They can include their recommendations through a modern online portal, where reservations can be made directly.

Just like OpenTable.com, we are a restaurant booking site, but:

  • We work with less restaurants – maximum 30; These are all handpicked by our partner hotels.
  • We focus on a smaller number of restaurants, while still being able to offer variety.
  • The website will be offered directly by Hotels, Hostels and Aparthotels.
  • As the website will reach 100% of hotel guests, we will not only get direct bookings for the restaurants, but they will have just as many new phone bookings and walk-ins as well, which means they get 3 total bookings for each paid online booking.

We provide personalised accounts for the Hotels

  • A unique link with their own logo on the main page. The hotel can send this link to the guests via email, WhatsApp etc.
  • Guests can reserve the tables themselves.
  • To motivate the reception, we pay them commissions for each booking.
  • The reservation system tracks how many bookings come from the hotels` account.

The current arrangement

  • The hotel calls the restaurant directly, but only when the guest approaches the reception.
  • We do not wish to completely replace this; we only offer an extra option for the bookings, where guests can choose from our selected restaurants, anytime they want: days before arrival or last minute whilst out discovering the city.
  • Our target audience is those visitors who normally don’t talk to the front desk, just book something online, or simply visit the nearest restaurant on the way.

How can we help to increase the bookings?

  • At the moment, less than 10% of guests ask for dinner recommendations.
  • Many of these possible requests get lost through other booking sites, or the guest simply walks in to the nearest restaurant.
  • When approached, the hotel staff directly books the table by phone, therefore reception has a 1:1 booking rate, which means the restaurant pay for each guest sent to the venue.
  • The link will be sent to every single guest.
  • Visitors can look up the website anytime they want, even on the go.
  • As the website will reach 100% of clients, apart from the direct bookings, restaurants will have just as many new phone bookings and walk-ins as well. These are not commissionable, giving Hotelisimo a 3:1 booking rate.
  • Plus, we even partner up with smaller hotels and the ones outside the city centre, reaching a so far untapped market.

Current problems / possible solution

  • Hotels only have contact with guests through online platforms like email, WhatsApp etc.
  • Some management do not allow the reception to accept commissions from restaurants.
  • Concierge position disappearing, fast changing hotel staff
  • Link to be sent by email, and bookings can be tracked.
  • We can provide an official contract.
  • With us there is no need to have individual agreements with each hotel.
  • All information will be displayed on the website, helping guests to choose from our partners.

The number of restaurants

  • We plan to work with maximum 30 restaurants. The hotels can choose which ones they wish to display on their link; these are normally chosen by the distance from the hotel, or what type of places the clientele requires.
  • We aim to have only a few restaurants near each landmark and popular neighbourhood.

The reservation

  • Bookings can be made by the reception or directly by the hotel guests.
  • We work through email bookings, and the restaurants just have to confirm, modify or decline the request. We expect the majority of these requests to arrive minimum 24 hours prior to the reservation, but our system also tracks last minute bookings, and in case there is a table request within 3-6 hours, we will call the restaurants directly to reconfirm the availability.
  • Our reservation system tracks each request, and we can trace it back to the link that the client booked from.

Commissions

  • No registration or monthly fees.
  • We create direct contracts even with smaller hotels, or the ones outside the city centre.
  • The system tracks each booking made through our site.
  • We have several solutions to pay the commissions.
  • We only charge an advertisement fee after the bookings that have been fulfilled, which we forward to the hotels, thus encouraging them to maximize the bookings
  • In regards to “No Show” bookings, we treat restaurants in good faith and do not charge the advertisement fee, if the no show was indicated to us until the next billing.

Layout

  • Photos and a quick description of the restaurant, followed by the booking page.
  • Easy access for clients, without having to register or pay to finalise the booking.
  • No paid advertisement or any disturbing information displayed on the website.
  • Languages: English, German, Spanish and the local language.
  • Mobile friendly.

Thank you for your attention!

  • For further information, please feel free to call us or just drop us an email: